Posts Tagged ‘good navigation’

Just don’t focus on the home page, keywords and titles.

The first step to sales when customers visit your site to see the products they were looking for. Of course, search engine optimization and better rankings can’t keep your customer on your site or make them buy. The customer having visited your site, now ensure that he gets interested in your products or services and stays around. Motivate him to buy the product by providing clear and unambiguous information. Thus if you happen to sell more than one product or service, provide all necessary information about this, may be by keeping the information at a different page. By providing suitable and easily visible links, the customer can navigate to these pages and get the details.

Understanding Your Target Customer

If you design a website you think will attract clients, but you don’t really know who your customers are and what they want to buy, it is unlikely you make much money. Website business is an extension or replacement for a standard storefront. You can send email to your existing clients and ask them to complete a survey or even while they are browsing on your website. Ask them about their choices. Why do they like your products? Do you discount prices or offer coupons? Are your prices consistently lower than others? Is your shipping price cheaper? Do you respond faster to client questions? Are your product descriptions better? Your return policies and guarantees better than your competitor’s? To know your customer you can check credit card records or ask your customer to complete a simple contact form with name, address, age, gender, etc. when they purchase a product.

Does your website give enough contact information?

When you sell from a website, your customer can buy your products 24 hrs a day and also your customers may be from other states that are thousands of miles away. Always provide contact information, preferably on every page of your website, complete with mailing address, telephone number and an email address that reaches you. People may need to contact you about sales, general information or technical problems on your site. Also have your email forwarded to another email address if you do not check your website mailbox often. When customer wants to buy online provide enough options like credit card, PayPal or other online payment service.

Australian Website Design Professionals

Website designs these days can be created by anyone with a computer, from a 13 year old to a 80 year old with little or no experience. The difference is that not all webdesigners are the same nor are their web designs. 

While some designs are excellent and work quite well, all to often we hear of problems associated with websites created by someone not necessarily involved full time within the industry nor is it their first point of business. From not being able to contact the person to updating the website, to not having access to the website at all, to being totally dependent on that person who will update, change or alter your website when it suits them be it today, next week or never, just to name a few.

Some types of website designs work better than others, so remember while you might want an all singing all dancing website, with all the bells and whistles, and while it may look great for your potential clients, all will be lost if the search engines don’t rank your website highly, or indeed a potential customer can’t view your site because they don’t have the latest computer or plugin, or fast internet access and it takes forever to load.

The design of your website does and will reflect your business image, just as your premises of your business reflects your business and or the way the telephone is answered.  First impressions are important!

Your website needs to be designed in such a manner that it is easier for the search engines to spider and decide where in the search engines (such as Google) your website will appear for certain keywords. While your website will not just appear no 1 in google and requires much more than good webdesign to achieve this, it all goes towards the goal of good traffic and enquires and or sales for your business. 

Please feel free to visit Hosting Impact’s Web Design Portfolio page

Our Search Engine and Web Traffic Categories provides more information and tips to help you achieve this or alternatively contact our team here.

When a potential client lands on your website, you have approximately 22 seconds to impress them….not much time, granted ….. however, with a well laid out design, good navigation, loads fast and has relevant content, 22 seconds is more than enough.

Until Next Time …
Happy Blogging

Design Team
Hosting Impact – Australian Web Site Design Professionals