FAQ

	Please view our Frequently Asked Questions Below. If you don’t find the answer to your question below please do not hesitate to contact us either via: phone: 1300 85 2227 or email : support@hostingimpact.com

	General Hosting Questions What is hosting? Is my ISP my Hosting? Why can’t I see my site? How can I see how many visitors my Site has had?		Domain Names Why Do I need a Domain Name? Which Domain Name is best for me? What do I need to register a Domain Name? Domain Name Renewal

	Transferring Hosts How do I transfer my website to Hosting Impact? What is DNS? I’ve transferred my site, why can’t I see it? How do I upload my site?		Emails How do I set up my emails? How do I check my emails when I am away from my computer? My mailbox is full? I’m not receiving any emails or send emails?

	Website Information Why Html? How do I Upload my Website to the Internet? How do I edit or update my HTML Website? What’s FTP? How do I backup my Website?		Hosting Control Panel How do I log in to my Control Panel? What is CPanel? Where do I see who has been to my website? Website Statistics?

	Other Terms and Conditions Privacy Policy		SEO Search Engine Optimisation What is SEO (Search Engine Optimisation)? Why can’t I see my website in Google? My clients can’t find my website now it is up? Do I need Search Engine Optimisation?